Privacy Policy

1. Introduction

Welcome to PicSellence ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketplace listing generator service.

By using PicSellence, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase or subscription
• Contact customer support
• Subscribe to our newsletter

This information may include:

• Name and email address
• Payment information (processed securely through PCI-compliant payment processors)
• Account credentials
• Communication preferences

2.2 Product Images and Content

When you use our service, you upload product images and may provide additional product information. This content is:

• Stored securely on encrypted cloud storage infrastructure
• Processed by our AI system to generate marketplace listings
• Associated with your account for your access and management
• Not shared with third parties except as necessary to provide the service

2.3 Usage Information

We automatically collect certain information when you use PicSellence:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Performance metrics and error logs

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns
• Improve our service

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Create and manage your account
• Process your images and generate marketplace listings
• Provide AI image enhancement and try-on features
• Manage subscriptions and process payments
• Deliver customer support

3.2 Service Improvement

• Analyze usage patterns to improve features
• Train and improve our AI models
• Monitor and prevent fraud and abuse
• Ensure security and prevent technical issues

3.3 Communication

• Send transactional emails (receipts, password resets)
• Provide customer support responses
• Send service updates and announcements (with opt-out option)
• Send marketing communications (with your consent)

3.4 Legal Compliance

• Comply with legal obligations
• Enforce our Terms of Service
• Protect our rights and property
• Respond to legal requests

4. Third-Party Services

We work with trusted third-party service providers to deliver and improve our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.1 Payment Processing

All payment information is processed securely through PCI-compliant payment processors. We do not store complete credit card information on our servers. Payment data is encrypted and handled according to industry standards.

4.2 AI Processing

We use secure third-party AI services to process your images and generate marketplace listings. Your images and generated content are processed through encrypted connections and are not used to train third-party AI models without your explicit consent.

4.3 Cloud Storage

Your uploaded images are stored on enterprise-grade cloud storage infrastructure with encryption at rest and in transit. We implement strict access controls, role-based permissions, and regular security audits to protect your data.

4.4 Email Services

We use secure email service providers to send transactional and service-related emails. Your email address is used only for purposes you've authorized and is not shared with third parties for marketing.

4.5 Analytics

We may use privacy-focused analytics services to understand how users interact with our service and improve user experience. These services collect anonymized usage data that cannot be traced back to individual users.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption
• Storage Security: Images and data are encrypted at rest
• Access Controls: Strict authentication and authorization mechanisms
• Password Security: Passwords are hashed using industry-standard cryptographic algorithms
• Regular Security Audits: We monitor for vulnerabilities and threats
• Rate Limiting: Protection against abuse and DDoS attacks
• Fraud Detection: Automated systems to detect suspicious activity

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain backup and disaster recovery systems

When you delete your account:

• Your personal information is permanently deleted within 30 days
• Your uploaded images and generated content are removed from active storage
• Some anonymized data may be retained for analytics and service improvement
• Backup copies may persist for up to 90 days

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Download your generated posts and images

7.2 Correction and Update

• Correct inaccurate personal information
• Update your account details
• Modify your communication preferences

7.3 Deletion

• Request deletion of your account and data
• Remove specific posts or images
• Exercise your "right to be forgotten" (where applicable)

7.4 Objection and Restriction

• Object to certain data processing activities
• Restrict how we use your information
• Opt-out of marketing communications

7.5 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

7.6 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at support@picsellence.com

8. Children's Privacy

PicSellence is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Ensuring third-party services comply with GDPR and other regulations
• Implementing technical and organizational security measures

10. AI-Generated Content

Our service uses artificial intelligence to generate marketplace listings and enhance images. Please note:

• AI-generated content may occasionally contain errors or unexpected results
• You are responsible for reviewing all AI-generated content before use
• We use your inputs to improve our AI models (anonymized)
• You retain ownership of your uploaded images
• Generated text content is provided for your use under our Terms of Service

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. At this time, our service does not respond to DNT browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes
• Displaying a notice in the application

Your continued use of PicSellence after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

14. Consent

By using PicSellence, you consent to this Privacy Policy and agree to its terms. For processing activities that require explicit consent, we will obtain your consent separately.